Virtual-OTA is a subsidiary of W M Jones & Company, Inc founded in 1984. Our business past encompasses over 20 years of providing dedicated store, vendor, and corporate office services to major home centers. The diversified range of services includes home office services, product line management, on-call customer service technical support, on-call customer sales support, and tailored in-store services. Our breadth of experience and longevity of service to the Home Center industry is a result of our sincere dedication to provide the highest degree of service possible.